Client terms of engagement

1. Who we are

GetMePro is a business name of Quantum Dimension Holdings Ltd, a company registered in Ireland, company number 824901 (“we”, “us”, “GetMePro”). Our company number is also shown at the foot of every page of this site. You can reach us at hello@getmepro.eu.

“You” means the person or organisation buying our services. Where you are an individual buying outside your trade, business, craft or profession, you are a consumer, and sections 4 and 12 give you additional rights that cannot be reduced by anything else in these terms.

2. How a contract is formed

1. Everything on our website is an invitation to treat, not an offer.
2. A contract is formed when we confirm your order or your scope in writing, whichever is later. A payment receipt is not a scope confirmation.
3. Nothing starts until scope is agreed in writing. If we cannot agree a scope we refund you in full.
4. We may decline any engagement. If we decline after payment, we refund in full within 14 days.

3. What we will do

1. We provide the services described in the scope confirmation, with reasonable care and skill and to the standard reasonably expected of a competent provider of those services.
2. An AI operator performs much of the drafting and checking. A named human reviews and approves every deliverable before it reaches you. See our AI use and disclosure statement.
3. We work to a published rhythm: a draft is with you five working days before any deadline you have given us, and we require your written approval two working days before it. See section 6.6.
4. We may decline or pause work where our review capacity is committed. We will tell you before you pay, not after.

4. If you are a professional using Get Me Project/Partner

1. Nothing else is conditional. Buying a one-off service from us does not improve your access to opportunities or introductions, and declining or cancelling one does not reduce it.
2. Everything you can buy from us as a professional is a service separate from finding you work: verification of your credentials, a proof page, profile and CV writing, presence and content, a jurisdiction pack, training route planning, certification coaching, writing a proposal or application for you, interview practice, and course seats.
3. Before you buy any of these we will tell you in writing the price or how it is calculated, who receives the payment, what the service is, and how to cancel or withdraw.
4. Your right to withdraw. You may withdraw from any one-off paid service by telling us, without giving a reason and without penalty:
   • if you are a consumer buying at a distance, within 14 days of the contract being formed;
   • in every other case, on 5 business days notice.
   Where you have asked us to begin during that period, you pay only for what we have actually done, in proportion to the whole service. We refund the balance within 14 days, by the method you paid with. A level or desk is different: it has a 12-month minimum term, and you may withdraw from it within 14 days of ordering, as section 8B sets out.
5. You will never receive an invoice from us for being found work, and no percentage of your pay or contract value is ever payable to us. If a placement fee ever arises, it is payable by the hiring organisation.
6. We do not currently introduce, shortlist or place anybody. In Ireland, seeking on behalf of others persons who will give or accept employment is regulated under the Employment Agency Act 1971 and requires a licence whether or not a fee is charged. We have applied for it and we do not hold it yet. Until it is granted: we will make you ready and provable, and where we win work that fits you we will contract you directly and pay you for it — which is us engaging a supplier, not placing you with an employer. We will say so on the website the day the licence is granted.
7. If we contract you to work on one of our engagements, you are our subcontractor: you invoice us, we pay you, and no part of your fee is payable to us. You are responsible for your own tax and social insurance, and you should take your own advice on your employment status.

5A. Partnering engagements — who owes what

1. What partnering is. We introduce two organisations to each other so that they may bid jointly for one named opportunity, under a written teaming agreement. It is a commercial arrangement between businesses. It is not employment, it is not a placement, and it is not an introduction of a person to work.
2. What partnering is not, and what we will refuse. If what a lead bidder in truth wants is a person to work under its direction as a member of its staff, that is an introduction to employment. In Ireland that requires an employment agency licence under the Employment Agency Act 1971, which we do not hold. We will decline and tell you why.
3. Being put forward comes with a level. Being proposed to a lead bidder is part of every level, from Lite, and is not charged for separately. Nothing else you buy from us moves you up a list. Any other paid service is a separate service, sold with the right to withdraw in section 8.
4. Where the law stands. Partnering, as section 5A.1 describes it, is a commercial arrangement between businesses bidding together for a supply contract or a grant; it is not finding anyone employment. The employment agency legislation is about people and employment: in Ireland the Employment Agency Act 1971 s.1(2) regulates seeking persons on behalf of others who will give or accept employment, whether for reward or otherwise, and in the United Kingdom the Employment Agencies Act 1973 regulates finding persons employment, which s.13(1) extends to an engagement under a contract for services. Where what is sought is a person rather than a business partner, section 5A.2 applies and we decline.
5. What is not agency work. Preparing a tender response, a grant application or a regulatory document for you is professional services. A contracting authority is a buyer and not an employer, and a funding body is neither, so that work falls outside the employment agency legislation entirely and is charged for in the ordinary way.
6. Consent before your name moves. We ask you before your name, evidence or capability statement is sent to any other party, on every occasion. A general consent is not taken and is not implied.
7. What we check, and the limits of it. We verify registration and standing, insurance in force, accreditations at source, and stated capacity for the dates. Anything we could not verify is recorded and shown to the other side as an unverified claim. We report facts and sources; we do not characterise people or organisations.
8. We are not a party to your bid or your contract. The teaming agreement is between you and the other organisation. The bid is submitted by the lead bidder in its own name. We do not sign it, we do not submit it, and we carry no liability under it.
9. Each side carries its own risk. Each organisation is responsible for its own scope, its own insurance, its own tax and its own performance. Neither we nor the other party is responsible for the other side's failure to perform.
10. Exclusivity is for the named bid only. A teaming agreement we prepare binds the parties for that opportunity and no other. We do not ask for, and will not draft, a general restraint on who either party may work with afterwards.

5. Verification, what it is and what it is not

1. When we verify a credential we contact the awarding institution, the professional body or the public register directly. We do not verify from a document you send us.
2. A verification records what that source confirmed, on the date we asked. It is a statement of fact about a source response, nothing more.
3. Where a source will not or cannot confirm something, we record it as an unverified claim. We never describe it as verified.
4. Verification is not a prediction. It is not a character reference, a guarantee of competence, honesty, conduct or future performance, and it is not a credit reference or a criminal records check.
5. If you are hiring, the decision to engage a person is yours alone, and you remain responsible for your own pre-employment checks, right-to-work checks and any vetting your sector requires.
6. A person whose credentials we verify owns their proof page and may withdraw it at any time. Withdrawal is honoured within 72 hours and does not invalidate a verification report already issued to you.

6. Bids, tenders, grants and applications: who is responsible

1. You are the bidder or applicant. We prepare documents. You are the economic operator, tenderer, applicant or grant recipient. We are not a party to the procurement or funding process, we do not become one, and we make no representation to any buyer or funder on our own behalf.
2. Your information. You warrant that all information, data, figures, certificates, policies, case studies, references and personal data you give us are true, accurate, complete and not misleading, and that you are entitled to give them to us. We rely on them without independent checking, unless checking them is a service you have specifically bought.
3. Declarations are yours alone. Every declaration, self-declaration, certification, statement of exclusion grounds, statement of financial standing, conflict of interest declaration, ESPD or equivalent, and every signature on a submission, is made by you and by you only. We cannot make them, we do not make them, and we are not able to verify them for you.
4. Your approval is what authorises a submission. Nothing is submitted until you approve the final version in writing. Your approval is your confirmation that you have read the whole submission and that it is accurate, complete and compliant with the buyer or funder requirements.
5. Uploading. You submit. If you ask us to upload on your behalf, we upload only the version you approved in writing, and you remain responsible for the content of the submission and for the deadline. Acting as your typist does not make us the bidder.
6. Deadlines. We deliver a draft five working days before your stated deadline and require your written approval two working days before it. If your approval reaches us later than that, we may still try, but we accept no liability for a submission that is late, incomplete, or not made. We are not liable for a portal outage, a buyer system failure, or a deadline change we were not told about.
7. No warranty of outcome. We do not warrant or guarantee that you will be shortlisted, scored at any level, awarded a contract, or funded. Any historical figures we publish about past work are historical and are not a prediction. Procurement and grant outcomes depend on matters entirely outside our control, including your own capability, price, competitors and the evaluator judgement.
8. The rules of the competition are yours to comply with. This includes the buyer or funder rules on third-party assistance, on authorship, and on the use of artificial intelligence. We will tell you what we understand those rules to require and we will give you an accurate description of our involvement for you to disclose, but the disclosure is made by you and it is your responsibility to make it correctly. See our AI use and disclosure statement.
9. Conflicts. We may act for more than one client in the same market. Before we accept work on a specific named opportunity we check our exclusivity register, and we will not act for a competing bidder on the same lot of the same opportunity without telling you first and obtaining your agreement. We keep your commercially sensitive information confidential in all cases (section 9).
10. Success fees. Where a success fee applies it is stated in the scope confirmation, expressed as a percentage and capped at a stated absolute amount. Where the buyer or funder does not permit a success fee, or does not permit it to be charged against the award, it is not charged at all.
11. You indemnify us against any claim, loss, fine, penalty or cost we suffer arising from (a) information you supplied being inaccurate, incomplete or misleading, (b) your breach of the buyer or funder rules, including any rule on disclosure or AI use, (c) a third party intellectual property rights in material you gave us, or (d) your submission of a version we did not prepare or did not approve. This indemnity does not apply to a consumer.

7. Your obligations

1. Give us what we need, when we need it. Most delay in this work is information delay.
2. Tell us immediately if a deadline changes or a requirement changes.
3. Do not ask us to say anything untrue. We will decline, and repeated requests end the engagement.
4. Where you give us personal data about other people, you confirm you are entitled to and that they have been told.

8. Fees and payment

1. Prices are those published on our price page or in your scope confirmation. Prices exclude VAT where VAT applies.
2. Standard prices and the launch offer. For a limited time from our launch date (provisionally 1 December 2026), every standard price is reduced by 50% and every success-fee rate by one percentage point. The price page shows each standard price crossed out, with the launch offer price beside it. The offer applies to orders placed before it ends, and the price shown on the order page when you order is the price you pay. Orders placed before the launch date are invoiced on that date, at launch offer prices.
3. Member prices. While you hold a paid level, or order one at the same time, one-off services cost less: 10% off with Lite or Starter, 15% with Pro, 20% with Business or Enterprise, taken off the price then in force and rounded down to the whole euro. Member prices do not apply to levels, desks or success fees.
4. One-off work is payable in advance unless we agree otherwise. A level or desk is paid once, in advance, for its 12-month term (section 8B).
5. Late payment: interest and compensation may be charged in accordance with the European Communities (Late Payment in Commercial Transactions) Regulations. This does not apply to consumers.
6. If your entitlement is unused for two consecutive months we will propose a lower level for your next term before you ask.

8A. Success fees

1. A success fee is optional. Every engagement can be priced as a fixed fee with no success fee. Ask, and we will quote it both ways before you commit.
2. It is capped in cash. Where a success fee applies it is stated in the engagement letter as a percentage and as a maximum amount in euro. The maximum is agreed before the work starts and cannot be increased afterwards. There is no uncapped percentage anywhere in these terms.
3. Rates. Standard rates: tenders 3% of the first-year contract value, grants 4% of the award, Horizon Europe consortia 3% of the award. During the launch offer each is one point lower: 2%, 3% and 2%. The rate is the one in force when your engagement is confirmed, and each is capped as above.
4. It is payable from your own funds, and never out of the award. The costs of preparing a bid or an application fall outside the period a grant funds, so our fee is generally not an eligible cost. You must not treat our fee as a cost claimable against the grant or the contract unless the funder or buyer has expressly approved it in advance and in writing, and we will not invoice you in any way that invites you to do so.
5. Automatic waiver where a funder or buyer disallows it. If the rules of the funder, the buyer or the scheme prohibit or restrict a contingent or success-based fee, the success fee is waived to that extent automatically, without you having to ask. You will never be put in breach of your own funding agreement or contract in order to pay us.
6. Disclosure, and your obligation. We will give you, whenever you ask and as part of the engagement, a written statement of our fee arrangement in a form you can attach to a tender declaration or a funder return. You must disclose our engagement and our fee arrangement wherever the buyer, the funder or the applicable rules require it. If you are unsure whether disclosure is required, ask us and we will say so plainly rather than leave it to you.
7. No contact with the buyer, the funder or any evaluator. We do not contact, lobby, canvass or engage any contracting authority, funding body, assessor or evaluator in connection with your bid or application, at any time, for any reason. The fee is consideration for work product and never for influence. If you ask us to make such contact we will refuse.
8. When it becomes due. A success fee becomes payable on written notification of the award to you, and is invoiced within 30 days of that date. It does not depend on when you are paid by the buyer or funder, and it is not refundable if the contract or grant is later reduced, varied or terminated for reasons outside our control.
9. No fee where there is no award. If you are not awarded the contract or the funding, no success fee is payable. The fixed fee for the work already done remains payable.
10. No success fee is ever charged to a professional or a small business for being put forward as a partner. Where a joint bid wins, any success fee is charged to the lead bidder only.

8B. Levels and desks: the 12-month term and renewal

1. Priced a month, sold for 12 months. A level or desk is priced per month and has a minimum term of 12 months, paid once in advance when you order. The order page shows the total for the term before you buy. What a level includes is stated for each 12-month term, and unused allowance does not carry forward unless the level says so.
2. Launch offer prices. A level or desk ordered during the launch offer keeps its offer price for its first 12-month term. Later terms are at the standard price in force at renewal.
3. Renewal. At the end of a term it renews for another 12 months unless you switch renewal off in your account, or tell us, before the renewal date. We write to you at least 21 days before the renewal date, telling you the date and the amount. The renewal invoice is issued 14 days before the renewal date and is payable by it. If you switch renewal off before the renewal date, that invoice is cancelled and nothing is owed. If it is not paid by the renewal date, the level or desk ends: your account keeps its orders, invoices and work, and the services that come with a level close until a level is ordered again. Paying the renewal invoice later starts a new 12-month term from the day the payment is confirmed.
4. Price changes do not apply mid-term. A new standard price applies at a renewal only if we published it at least 21 days before that renewal; otherwise the renewal is at the price in force before the change.
5. Moving up or down. You may move up a level at any time. The higher level starts a new 12-month term on the day the payment is confirmed, and the unused part of your current term, pro rata by days, is credited against it. A move down takes effect at your next renewal.
6. Withdrawal, and the minimum term. Whoever you are, you may withdraw from a level or desk within 14 days of ordering, without giving a reason. We refund what you paid, less the days of the term already used, pro rata, and less the standard price of any service already delivered to you as part of it: the price in force for that service bought on its own, without a member price. If you are a consumer, we never deduct more than consumer law allows. We refund within 14 days of being told, by the method you paid with. After the withdrawal period the 12-month minimum applies: a term is not refunded part-way, except where section 12 or consumer law requires it or we end it early (section 13). Switching renewal off stops the next term.
7. Orders placed before launch can be cancelled at any time before the launch date, and nothing is owed.
8. Work included in a level or desk. Where a level or desk includes a number of pieces of work, such as tender or grant triages, each is the same service as the one sold on its own, with the same published clock, and is asked for from your account. The number is counted per calendar month or quarter, as the level says; unused work does not carry forward.

8C. Introduction credit

1. What it is. If someone you invite from your account orders a level, you and they each receive a credit worth one month of that level, at the price they pay.
2. When it is issued. Once their payment for the level is confirmed and their 14 days to withdraw (section 8B) have passed. If they withdraw, no credit is issued.
3. How it is used. A credit is taken off the price of one-off services on the order page, after any member price. It does not apply to levels, desks or success fees, has no cash value, cannot be transferred, and lapses 12 months after it is issued.
4. If an order is cancelled. Credit used on an order that is cancelled before the launch date, or credited, goes back to your account.

9. Confidentiality

1. Each of us keeps the other confidential information confidential and uses it only for the engagement.
2. We do not name you as a client, quote you, or publish a case study without your written consent.
3. We may disclose where the law requires it, having told you first where we lawfully can.

10. Intellectual property

1. You own the deliverable once you have paid for it in full, together with the right to use it for the purpose it was made for.
2. We keep ownership of our templates, methods, checklists, criteria maps, training materials and know-how, including anything we developed before or independently of your engagement. You get a licence to use them within the deliverable, not the underlying tools.
3. You keep ownership of everything you give us.

11. Data protection

We process personal data in accordance with the GDPR and Irish data protection law. Where we process personal data on your behalf, for example candidate data you send us, we do so as your processor on the terms in our privacy notice, which forms part of these terms.

12. Liability

1. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or anything else that cannot lawfully be limited or excluded. If you are a consumer, your statutory rights under the Consumer Rights Act 2022 and other consumer law are not affected by anything in these terms.
2. Subject to 12.1, and where you are not a consumer:
   • we are not liable for indirect or consequential loss, loss of profit, loss of revenue, loss of a contract or an opportunity, loss of anticipated savings, loss of goodwill or reputational loss, whether or not foreseeable;
   • our total liability arising out of or in connection with an engagement, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the fees you paid us for that specific service in the twelve months before the event giving rise to the claim;
   • we are not liable for any loss arising from a failure to win a tender, be shortlisted, be awarded a contract, receive funding, or be placed.
3. We maintain professional indemnity insurance. Cover is in place before we sell a regulated document, a paid verification or a delivery engagement, and we will confirm the level on request.
4. Bringing this to your attention. Where you are a consumer, we are required to show you a term limiting our liability clearly and before you buy, not merely to publish it. That is why the limit is summarised at the top of this page and why the shop requires you to confirm you have read it before payment is enabled. If you feel it was not made clear to you, tell us and we will not rely on it.
5. Any claim must be brought within 12 months of the date you became aware, or reasonably should have become aware, of the matter complained of. This does not apply to consumers.

13. Suspension and termination

1. Either of us may end a one-off engagement on 30 days written notice; you pay for work done to that date. A level or desk runs for its 12-month term as section 8B sets out, and if we end one early we refund the unused part of the term pro rata.
2. We may suspend or end an engagement immediately if you ask us to do something unlawful or untrue, if payment is more than 30 days overdue, or if continuing would breach a buyer or funder rules.
3. On termination we give you everything you have paid for.

14. Complaints

Tell us. Email hello@getmepro.eu with the word Complaint in the subject line. A named human replies within five working days with what we will do about it. If you are a consumer and we cannot resolve it, you may use the EU Online Dispute Resolution platform or contact the Competition and Consumer Protection Commission.

15. General

1. Force majeure. Neither of us is liable for a failure caused by something genuinely outside our control, but we will tell you at once and do what we can.
2. No partnership. Nothing here makes us your agent, partner or employee, or you ours.
3. Assignment. You may not assign without our written consent, which we will not unreasonably withhold.
4. Whole agreement. The scope confirmation, these terms, the privacy notice and the AI use statement are the whole agreement. Where they conflict, the scope confirmation wins.
5. Version. This is version 1.7, in force from 14 October 2026. The version recorded against your order is the version that applies to you.
6. Severability. If a court finds any part unenforceable, the rest continues.
7. Changes. We may change these terms for future engagements. The version in force when your scope was confirmed is the version that applies to you.
8. Governing law. Irish law governs these terms, and the Irish courts have jurisdiction. If you are a consumer resident elsewhere in the EU, you keep the protection of the mandatory rules of your own country and may bring proceedings there.

16. Model withdrawal form

To GetMePro, Quantum Dimension Holdings Ltd, hello@getmepro.eu. I hereby give notice that I withdraw from my contract for the following service: [service]. Ordered on: [date]. Name: [name]. Address: [address]. Signature (only if on paper): Date: