Client terms of engagement

1. Who we are

GetMePro is a business name of Quantum Dimension Holdings Ltd, a company registered in Ireland (“we”, “us”, “GetMePro”). Our registered details and company number are shown on our contact page. You can reach us at hello@getmepro.eu.

“You” means the person or organisation buying our services. Where you are an individual buying outside your trade, business, craft or profession, you are a consumer, and sections 4 and 12 give you additional rights that cannot be reduced by anything else in these terms.

2. How a contract is formed

1. Everything on our website is an invitation to treat, not an offer.
2. A contract is formed when we confirm your order or your scope in writing, whichever is later. A payment receipt is not a scope confirmation.
3. Nothing starts until scope is agreed in writing. If we cannot agree a scope we refund you in full.
4. We may decline any engagement. If we decline after payment, we refund in full within 14 days.

3. What we will do

1. We provide the services described in the scope confirmation, with reasonable care and skill and to the standard reasonably expected of a competent provider of those services.
2. An AI operator performs much of the drafting and checking. A named human reviews and approves every deliverable before it reaches you. See our AI use and disclosure statement.
3. We work to a published rhythm: a draft is with you five working days before any deadline you have given us, and we require your written approval two working days before it. See section 6.6.
4. We may decline or pause work where our review capacity is committed. We will tell you before you pay, not after.

4. If you are a professional using Get Me Project/Partner

1. Nothing is conditional. Buying a service from us does not improve your access to opportunities or introductions, and declining or cancelling one does not reduce it.
2. Everything you can buy from us as a professional is a service separate from finding you work: verification of your credentials, a proof page, profile and CV writing, presence and content, a jurisdiction pack, training route planning, certification coaching, writing a proposal or application for you, interview practice, and course seats.
3. Before you buy any of these we will tell you in writing the price or how it is calculated, who receives the payment, what the service is, and how to cancel or withdraw.
4. Your right to withdraw. You may withdraw from any paid service by telling us, without giving a reason and without penalty:
   • if you are a consumer buying at a distance, within 14 days of the contract being formed;
   • in every other case, on 5 business days notice.
   Where you have asked us to begin during that period, you pay only for what we have actually done, in proportion to the whole service. We refund the balance within 14 days, by the method you paid with.
5. You will never receive an invoice from us for being found work, and no percentage of your pay or contract value is ever payable to us. If a placement fee ever arises, it is payable by the hiring organisation.
6. We do not currently introduce, shortlist or place anybody. In Ireland, seeking on behalf of others persons who will give or accept employment is regulated under the Employment Agency Act 1971 and requires a licence whether or not a fee is charged. We have applied for it and we do not hold it yet. Until it is granted: we will make you ready and provable, and where we win work that fits you we will contract you directly and pay you for it — which is us engaging a supplier, not placing you with an employer. We will say so on the website the day the licence is granted.
7. If we contract you to work on one of our engagements, you are our subcontractor: you invoice us, we pay you, and no part of your fee is payable to us. You are responsible for your own tax and social insurance, and you should take your own advice on your employment status.

5A. Partnering engagements — who owes what

1. What partnering is. We introduce two organisations to each other so that they may bid jointly for one named opportunity, under a written teaming agreement. It is a commercial arrangement between businesses. It is not employment, it is not a placement, and it is not an introduction of a person to work.
2. What partnering is not, and what we will refuse. If what a lead bidder in truth wants is a person to work under its direction as a member of its staff, that is an introduction to employment. In Ireland that requires an employment agency licence under the Employment Agency Act 1971, which we do not hold. We will decline and tell you why.
3. Being put forward is free and unconditional. You are never charged any amount for being proposed to a lead bidder. Nothing you buy from us moves you up a list, and buying nothing does not move you down one. Any paid service is a separate service, sold with the right to withdraw in section 8.
4. Where that rule comes from, stated accurately. Where the party being put forward is an individual, this is the law as well as our policy: the Employment Agencies Act 1973 s.6(1)(a) prohibits requesting or receiving a fee from a person for finding them employment, and s.13(1) extends “employment” to a professional engagement or other engagement under a contract for services. In Ireland the Employment Agency Act 1971 s.1(2) regulates seeking persons on behalf of others, whether for reward or otherwise. Where the party being put forward is a company, partnering is a commercial arrangement between businesses and is not governed by that legislation; we nonetheless apply the same rule to companies as a matter of policy, and we will tell you in writing before that ever changes.
5. What is not agency work. Preparing a tender response, a grant application or a regulatory document for you is professional services. A contracting authority is a buyer and not an employer, and a funding body is neither, so that work falls outside the employment agency legislation entirely and is charged for in the ordinary way.
6. Consent before your name moves. We ask you before your name, evidence or capability statement is sent to any other party, on every occasion. A general consent is not taken and is not implied.
7. What we check, and the limits of it. We verify registration and standing, insurance in force, accreditations at source, and stated capacity for the dates. Anything we could not verify is recorded and shown to the other side as an unverified claim. We report facts and sources; we do not characterise people or organisations.
8. We are not a party to your bid or your contract. The teaming agreement is between you and the other organisation. The bid is submitted by the lead bidder in its own name. We do not sign it, we do not submit it, and we carry no liability under it.
9. Each side carries its own risk. Each organisation is responsible for its own scope, its own insurance, its own tax and its own performance. Neither we nor the other party is responsible for the other side's failure to perform.
10. Exclusivity is for the named bid only. A teaming agreement we prepare binds the parties for that opportunity and no other. We do not ask for, and will not draft, a general restraint on who either party may work with afterwards.

5. Verification, what it is and what it is not

1. When we verify a credential we contact the awarding institution, the professional body or the public register directly. We do not verify from a document you send us.
2. A verification records what that source confirmed, on the date we asked. It is a statement of fact about a source response, nothing more.
3. Where a source will not or cannot confirm something, we record it as an unverified claim. We never describe it as verified.
4. Verification is not a prediction. It is not a character reference, a guarantee of competence, honesty, conduct or future performance, and it is not a credit reference or a criminal records check.
5. If you are hiring, the decision to engage a person is yours alone, and you remain responsible for your own pre-employment checks, right-to-work checks and any vetting your sector requires.
6. A person whose credentials we verify owns their proof page and may withdraw it at any time. Withdrawal is honoured within 72 hours and does not invalidate a verification report already issued to you.

6. Bids, tenders, grants and applications: who is responsible

1. You are the bidder or applicant. We prepare documents. You are the economic operator, tenderer, applicant or grant recipient. We are not a party to the procurement or funding process, we do not become one, and we make no representation to any buyer or funder on our own behalf.
2. Your information. You warrant that all information, data, figures, certificates, policies, case studies, references and personal data you give us are true, accurate, complete and not misleading, and that you are entitled to give them to us. We rely on them without independent checking, unless checking them is a service you have specifically bought.
3. Declarations are yours alone. Every declaration, self-declaration, certification, statement of exclusion grounds, statement of financial standing, conflict of interest declaration, ESPD or equivalent, and every signature on a submission, is made by you and by you only. We cannot make them, we do not make them, and we are not able to verify them for you.
4. Your approval is what authorises a submission. Nothing is submitted until you approve the final version in writing. Your approval is your confirmation that you have read the whole submission and that it is accurate, complete and compliant with the buyer or funder requirements.
5. Uploading. You submit. If you ask us to upload on your behalf, we upload only the version you approved in writing, and you remain responsible for the content of the submission and for the deadline. Acting as your typist does not make us the bidder.
6. Deadlines. We deliver a draft five working days before your stated deadline and require your written approval two working days before it. If your approval reaches us later than that, we may still try, but we accept no liability for a submission that is late, incomplete, or not made. We are not liable for a portal outage, a buyer system failure, or a deadline change we were not told about.
7. No warranty of outcome. We do not warrant or guarantee that you will be shortlisted, scored at any level, awarded a contract, or funded. Any historical figures we publish about past work are historical and are not a prediction. Procurement and grant outcomes depend on matters entirely outside our control, including your own capability, price, competitors and the evaluator judgement.
8. The rules of the competition are yours to comply with. This includes the buyer or funder rules on third-party assistance, on authorship, and on the use of artificial intelligence. We will tell you what we understand those rules to require and we will give you an accurate description of our involvement for you to disclose, but the disclosure is made by you and it is your responsibility to make it correctly. See our AI use and disclosure statement.
9. Conflicts. We may act for more than one client in the same market. Before we accept work on a specific named opportunity we check our exclusivity register, and we will not act for a competing bidder on the same lot of the same opportunity without telling you first and obtaining your agreement. We keep your commercially sensitive information confidential in all cases (section 9).
10. Success fees. Where a success fee applies it is stated in the scope confirmation, expressed as a percentage and capped at a stated absolute amount. Where the buyer or funder does not permit a success fee, or does not permit it to be charged against the award, it is not charged at all.
11. You indemnify us against any claim, loss, fine, penalty or cost we suffer arising from (a) information you supplied being inaccurate, incomplete or misleading, (b) your breach of the buyer or funder rules, including any rule on disclosure or AI use, (c) a third party intellectual property rights in material you gave us, or (d) your submission of a version we did not prepare or did not approve. This indemnity does not apply to a consumer.

7. Your obligations

1. Give us what we need, when we need it. Most delay in this work is information delay.
2. Tell us immediately if a deadline changes or a requirement changes.
3. Do not ask us to say anything untrue. We will decline, and repeated requests end the engagement.
4. Where you give us personal data about other people, you confirm you are entitled to and that they have been told.

8. Fees and payment

1. Prices are those published on our price page or in your scope confirmation. Prices exclude VAT where VAT applies.
2. One-off work is payable in advance unless we agree otherwise. Subscriptions are payable monthly or annually in advance; annual prepay carries two months free.
3. Subscriptions may be cancelled with 30 days notice, effective at the end of the paid period. We do not refund a part-used month, except where section 4.4 or section 12 applies.
4. Late payment: interest and compensation may be charged in accordance with the European Communities (Late Payment in Commercial Transactions) Regulations. This does not apply to consumers.
5. If your entitlement is unused for two consecutive months we will propose the lower tier before you ask.

8A. Success fees

1. A success fee is optional. Every engagement can be priced as a fixed fee with no success fee. Ask, and we will quote it both ways before you commit.
2. It is capped in cash. Where a success fee applies it is stated in the engagement letter as a percentage and as a maximum amount in euro. The maximum is agreed before the work starts and cannot be increased afterwards. There is no uncapped percentage anywhere in these terms.
3. Current rates. Tenders: 2% of the first-year contract value. Grants: 3% of the award. Horizon Europe consortia: 2% of the award. Each capped as above.
4. It is payable from your own funds, and never out of the award. The costs of preparing a bid or an application fall outside the period a grant funds, so our fee is generally not an eligible cost. You must not treat our fee as a cost claimable against the grant or the contract unless the funder or buyer has expressly approved it in advance and in writing, and we will not invoice you in any way that invites you to do so.
5. Automatic waiver where a funder or buyer disallows it. If the rules of the funder, the buyer or the scheme prohibit or restrict a contingent or success-based fee, the success fee is waived to that extent automatically, without you having to ask. You will never be put in breach of your own funding agreement or contract in order to pay us.
6. Disclosure, and your obligation. We will give you, free and whenever you ask, a written statement of our fee arrangement in a form you can attach to a tender declaration or a funder return. You must disclose our engagement and our fee arrangement wherever the buyer, the funder or the applicable rules require it. If you are unsure whether disclosure is required, ask us and we will say so plainly rather than leave it to you.
7. No contact with the buyer, the funder or any evaluator. We do not contact, lobby, canvass or engage any contracting authority, funding body, assessor or evaluator in connection with your bid or application, at any time, for any reason. The fee is consideration for work product and never for influence. If you ask us to make such contact we will refuse.
8. When it becomes due. A success fee becomes payable on written notification of the award to you, and is invoiced within 30 days of that date. It does not depend on when you are paid by the buyer or funder, and it is not refundable if the contract or grant is later reduced, varied or terminated for reasons outside our control.
9. No fee where there is no award. If you are not awarded the contract or the funding, no success fee is payable. The fixed fee for the work already done remains payable.
10. No success fee is ever charged to a professional or a small business for being put forward as a partner. Where a joint bid wins, any success fee is charged to the lead bidder only.

8B. Annual plans

1. Annual plans are priced at ten times the monthly price for twelve months of service. Where an annual plan includes an allowance of additional work, that allowance is stated in the plan and is available during that twelve-month period. Unused allowance does not carry forward.
2. You may cancel an annual plan at any time. On cancellation we refund the amount you paid, less the months already begun charged at the standard monthly price, and less the list price of any included allowance you have used. You keep the annual discount only for the months you actually used.
3. This is in addition to your statutory right to withdraw. If you are a consumer buying at a distance you have 14 days to withdraw for any reason, and we refund within 14 days of being told. Nothing in this section reduces that right. See section 8.
4. We will not lock you into a year you no longer want, and we do not operate automatic renewal without notice. We will write to you at least 21 days before an annual plan renews, telling you the date and the amount, so that you can decide.
5. Price changes do not apply mid-term. If we change our prices, your current annual term runs to its end at the price you paid.

9. Confidentiality

1. Each of us keeps the other confidential information confidential and uses it only for the engagement.
2. We do not name you as a client, quote you, or publish a case study without your written consent.
3. We may disclose where the law requires it, having told you first where we lawfully can.

10. Intellectual property

1. You own the deliverable once you have paid for it in full, together with the right to use it for the purpose it was made for.
2. We keep ownership of our templates, methods, checklists, criteria maps, training materials and know-how, including anything we developed before or independently of your engagement. You get a licence to use them within the deliverable, not the underlying tools.
3. You keep ownership of everything you give us.

11. Data protection

We process personal data in accordance with the GDPR and Irish data protection law. Where we process personal data on your behalf, for example candidate data you send us, we do so as your processor on the terms in our privacy notice, which forms part of these terms.

12. Liability

1. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or anything else that cannot lawfully be limited or excluded. If you are a consumer, your statutory rights under the Consumer Rights Act 2022 and other consumer law are not affected by anything in these terms.
2. Subject to 12.1, and where you are not a consumer:
   • we are not liable for indirect or consequential loss, loss of profit, loss of revenue, loss of a contract or an opportunity, loss of anticipated savings, loss of goodwill or reputational loss, whether or not foreseeable;
   • our total liability arising out of or in connection with an engagement, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the fees you paid us for that specific service in the twelve months before the event giving rise to the claim;
   • we are not liable for any loss arising from a failure to win a tender, be shortlisted, be awarded a contract, receive funding, or be placed.
3. We maintain professional indemnity insurance. Cover is in place before we sell a regulated document, a paid verification or a delivery engagement, and we will confirm the level on request.
4. Bringing this to your attention. Where you are a consumer, we are required to show you a term limiting our liability clearly and before you buy, not merely to publish it. That is why the limit is summarised at the top of this page and why the shop requires you to confirm you have read it before payment is enabled. If you feel it was not made clear to you, tell us and we will not rely on it.
5. Any claim must be brought within 12 months of the date you became aware, or reasonably should have become aware, of the matter complained of. This does not apply to consumers.

13. Suspension and termination

1. Either of us may end an engagement on 30 days written notice. You pay for work done to that date.
2. We may suspend or end an engagement immediately if you ask us to do something unlawful or untrue, if payment is more than 30 days overdue, or if continuing would breach a buyer or funder rules.
3. On termination we give you everything you have paid for.

14. Complaints

Tell us. Email hello@getmepro.eu with the word Complaint in the subject line. A named human replies within five working days with what we will do about it. If you are a consumer and we cannot resolve it, you may use the EU Online Dispute Resolution platform or contact the Competition and Consumer Protection Commission.

15. General

1. Force majeure. Neither of us is liable for a failure caused by something genuinely outside our control, but we will tell you at once and do what we can.
2. No partnership. Nothing here makes us your agent, partner or employee, or you ours.
3. Assignment. You may not assign without our written consent, which we will not unreasonably withhold.
4. Whole agreement. The scope confirmation, these terms, the privacy notice and the AI use statement are the whole agreement. Where they conflict, the scope confirmation wins.
5. Version. This is version 1.4, in force from 10 September 2026. The version recorded against your order is the version that applies to you.
6. Severability. If a court finds any part unenforceable, the rest continues.
7. Changes. We may change these terms for future engagements. The version in force when your scope was confirmed is the version that applies to you.
8. Governing law. Irish law governs these terms, and the Irish courts have jurisdiction. If you are a consumer resident elsewhere in the EU, you keep the protection of the mandatory rules of your own country and may bring proceedings there.

16. Model withdrawal form

To GetMePro, Quantum Dimension Holdings Ltd, hello@getmepro.eu. I hereby give notice that I withdraw from my contract for the following service: [service]. Ordered on: [date]. Name: [name]. Address: [address]. Signature (only if on paper): Date: